Privacy Policy – BYOIL

This Privacy Policy describes how BYOIL LLC (“BYOIL,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [www.byoil.co] (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses below, we may use information we collect to:

• Communicate with you
• Process and fulfill your orders
• Improve the Services and your experience on our Site
• Comply with legal obligations
• Protect our rights and the rights of others

What Personal Information We Collect

Information You Provide Directly

• Contact details: name, email, phone number, billing and shipping address.
• Order information: purchase details, payment confirmation, shipping details.
• Account information (if applicable): username, password, security details.
• Shopping information: items viewed, added to cart, purchased, reviews, loyalty points or gift cards.
• Customer support information: messages or inquiries you send us.

Information Collected Automatically

We may automatically collect certain data when you use the Site, including:

• Device and browser information
• IP address and location (approximate)
• Interaction with our Site (pages viewed, time spent, cart actions)
• Cookies and similar technologies

Information from Third Parties

We may receive information from:

• Payment processors (to process transactions securely)
• Service providers (e.g., Shopify, shipping carriers, analytics tools)

How We Use Your Information

• To provide products and services: process payments, fulfill orders, ship products, handle returns.
• To communicate with you: send confirmations, updates, and respond to inquiries.
• For marketing and promotions (if you opt-in): send offers, newsletters, or updates.
• For security and fraud prevention: detect suspicious activity and protect your account.
• To improve our Site and customer experience.

Cookies

Like most websites, we use cookies and similar technologies to enhance your browsing experience, improve Site functionality, and analyze traffic. You may disable cookies in your browser, but some features may not function properly.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information.

How We Share Your Information

We do not sell your personal information. We may share it only with:

• Vendors and service providers (e.g., Shopify, payment processors, shipping carriers, analytics providers).
• Business partners for marketing (only if you consent).
• Legal authorities, when required by law.
• Corporate affiliates or in case of a business transaction (e.g., merger, acquisition).

Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from minors.

Security and Retention

We use industry-standard safeguards to protect your information. However, no method is 100% secure.

We retain your information only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes or enforce policies

Your Rights

Depending on where you live, you may have rights such as:

• Access/Know: request details of personal information we hold about you.
• Delete: request deletion of your personal data.
• Correct: request corrections to inaccurate information.
• Portability: request a copy of your information in a portable format.
• Opt-out of marketing: unsubscribe from promotional emails at any time.
• Restriction/Objection: limit or object to how we process your information.
• Withdraw consent: if processing is based on consent, you may withdraw it anytime.

To exercise your rights, contact us using the information below.

International Users

If you access our Site from outside the U.S., your information may be transferred, stored, and processed in the U.S. or other jurisdictions. We take steps to ensure appropriate protections in line with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

BYOIL LLC

2600 S Douglas Rd PH 7

Coral Gables, FL 33134

Email: info@byoil.co

For purposes of applicable data protection laws, BYOIL LLC is the data controller of your personal information.